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Hiring the Right Person
Because of the difficult job and duties the employee commonly called "Bouncer" has, finding the right candidate can be hard. Given the fact that owners are relying on the bouncer to keep their establishment safe and free from worst case scenario violence, selecting the correct employee to be a bouncer can be a very difficult task.
During an interview, all too often we rely only on other employee recommendations for a candidate. We hire the first warm body that walks in asking for a job. When we do conduct real interview for a bouncer, we go on the gut feeling we get from someone instead of really looking at the potential candidate and then asking the hard questions that truly let us know if someone will be an effective employee. To hire the right person, you must look for the right person. This is from the time they walk in for an application to the time they show up for their first shift. The details absolutely count when it comes to hiring a bouncer.
We will give you some sample questions to ask in our next paragraph, but first, ask yourself these questions about any candidate you give an application to or decide to interview; Did the candidate call your bar to see if you were hiring? Did the candidate show up to pick up an application dressed as if he just left the gym or a jog? Were they ready for an immediate interview when they picked up their application? Were they clean and presentable? Was the candidate a regular at your bar? If so, what are their drinking habits and what have other guests and employees seen them do when they were intoxicated. Could this past activity be detrimental to the operation and other employees? When you answer these questions or think about them as you examine the candidate, as yourself if this is someone to move any further with.
Use these questions to help you find the best employees for your business.
- How did you hear we might be hiring?
- Have you ever worked as a bouncer? Where? Can we contact anyone from that establishment?
- Have you taken any bouncer training courses? Where? If not, would you be willing to take one?
- Why would you like to be a bouncer (or insert position) at our establishment?
- What experience do you have that makes you well suited to this position?
- What strengths and weaknesses will you bring to this job?
- Have you done anything to prepare for this job? What?
- Have you ever quit a job? Why?
- Have you ever had difficulty working with a colleague? Why? How did you react? Were you able to work with this person in the end?
- How would you react if a person presented you with a fake ID? What if they swore it was real? What if they refused to leave?
- What would you say to a person who had become too intoxicated and needed to leave? What if they refused?
- What would you do if you discovered another employee using cocaine?
- Imagine you are working the front door and a guest is standing on the sidewalk alone, almost in front of your door and is calmly talking trash to you?
- What would you do if you noticed a patron had a weapon?
- What would you do if you noticed that patrons had narcotics in the bar?
- When do you think it is appropriate to use force?
- How would you describe your temper? Do you anger easily? Is there someone we could ask about this?